FAQs

1. Who can qualify for this offer?
This offer is available to UK customers who purchase select Epson Inkjet printers from participating UK retailers between 15th July 2024 and 30th April 2025 and have submitted a valid claim within the claim period.

2. What is the closing date for claims?
All claims must be received by Midnight on 30th May 2025. Claims received after this date will not be accepted.

3. How and when do I get my cashback?
Once you have submitted your claim, your claim will be validated and if successful, you will receive an email confirming your cashback is on its way. Please allow up to 28 days for bank transfer from the date of the promoter's approval confirmation email.

4. Where can I find my Serial number?
Your product serial number appears on the side, back, or bottom of your product. It may also appear on a label beneath your product’s scanner unit or printer cover.

5. I have not received my cashback what should I do?
If you have not received your cashback in the time set out please contact us and we will look in to this for you.

7. I cannot locate the retailer I purchased my appliance from on the drop-down list. Who can help?
Have you tried to type the name of your retailer in to the retailer search field on the claim form? If you are still unable to locate your retailer after trying this, please contact us.

8. If I have any questions that were not answered here, who can answer them?
If you have a question that is not listed here, please contact us.